Unhappy With Your Purchase?

We want you to be happy with your purchase and for any reason if you think its not going to be suitable please contact us at sales@intimatefantasies.co.uk and we will rectify the problem by helpful advice, if the problem still isn't rectified an exchange Credit or a refund will be offered, all emails answered genreally inside of an hour. (Replacement, credit or refund will be applied once item has been received back, return cost to be paid by customer). 


Warranty On Items

All our toys come with a 12 month warranty any issues please contact us at sales@intimatefantasies.co.uk, we will rectify the problem via a replacement or a refund, all emails answered generally inside of an hour. (Items must be returned in their original box, paperwork and with anything that was provided free with the purchase.)

Goods that have a fault inside of 30 days will have a refund or exchange offered, after this a replacement will be given.